Your payment method is not valid at this store? How to fix it? (iPhone)

If you’re seeing this message while trying to subscribe: "Your payment method is not valid at this store. Please add a new payment method." This happens when your credit card’s country does not match your Apple ID's region. Follow these steps to fix it:

1. Open Settings on your iPhone.
2. Click on your Apple ID (your name at the top).
3. Select "Media & Purchases", then choose "View Account".
4. Enter your Apple ID password or use Face ID.
5. Select "Country/Region", then tap "Change Country or Region".
6. Choose the country where your credit card was issued.
7. Click "Agree".
8. Under Payment Method, select "None" if you don’t want to add a new one, then update your billing address.  
9. Click "Next" to save the changes.

If you haven’t added a payment method yet, follow these steps:

1. Open Settings again.
2. Click on your Apple ID.
3. Go to "Payment & Shipping".
4. Add your bank details.
5. Click "Done."

Once completed, try subscribing again. If the issue persists, restart your device and check if your Apple ID region has been updated correctly.

Need more help? Submit a request