If you no longer wish to be a Premium user, you can cancel your subscription at any time. Follow the steps below based on your device:
How to Cancel on iPhone (iOS)
- Open the Settings app on your phone.
- Click on your Apple ID (your name at the top).
- Select Subscriptions.
- Choose the dua.com subscription.
- Tap Cancel Subscription.
- Confirm your cancellation.
How to cancel on Android
- Open the Google Play Store app.
- Tap your profile icon (top right corner).
- Go to Payments & Subscriptions.
- Select Subscriptions.
- Choose the dua.com subscription.
- Tap Manage Subscription, then Cancel Subscription.
- Select a reason for cancelling.
- Confirm your cancellation.
Once cancelled, your subscription will not renew at the next billing cycle.
Things to keep in mind:
- Uninstalling the app does NOT cancel your subscription.
- To avoid being charged, cancel at least 24 hours before a free or discounted trial ends.
- Subscriptions renew automatically unless cancelled.
- If you cancel a paid subscription, you will retain access until the billing period ends.
- If you cancel during a free trial, you may lose access immediately.
Need more help? Submit a request.