I can't pay for Premium. Why?
There are three possible reasons why you can’t subscribe to Premium:
- Your bank card is not a Credit Card,
- You are required to add another payment method (iOS devices only), and
- You are an Android user in Kosovo, and the Play Store doesn't allow payments. (Change location with a VPN).
Each of these issues has solutions. Click on the specific links to learn how to fix them. If you still face issues, do not hesitate to contact us at support@dua.com.