I can't pay for Premium. Why?
There are three possible reasons why you cannot subscribe to Dua Premium.
- Your payment card is not a Credit or a Debit Card
- You must add another payment method (only for iOS devices)
- You are an Android user in Kosovo (Use a VPN to change your location), and the Play Store does not accept payments.
There is a fix for each of these problems. To find out how to fix each one, click on the corresponding link.
If you are still experiencing problems, please contact us at support@dua.com.