Why my profile verification request has been denied?

There are several reasons why your verification request can be disapproved:

• You did not make the required hand gesture properly,
• You sent to verify an unclear picture/ your face is not visible,
• The verification photo does not match your profile photo,
• Your profile picture does not match the gesture because your gender is incorrect,
• There are two people in the photo, and we do not know who's profile is it,
• Your profile picture is retouched/filtered, etc.
• Image of a famous person, nature, or thing,
• Incorrect data in your profile (inappropriate name, inappropriate bio, etc.).

Try again and write to us at support@dua.com if you have any difficulties!